FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Color Problems

All product pictures and details are real shot, but due to the difference of the light problem or computer monitors, there may be some off color, which is normal phenomenon, thank you for your cooperation!

How to deal with defects?

The handmade artificial flowers can not be perfect like mechanical product, so may appear subtle flaws.Before your shipment ,we will inspect carefully and make sure the product is perfect.

Payment Terms

T/T, L/C. if you need to pay by other ways, please negotiate with us.

I don't trust your products quality, can you provide samples?

Yes, we can offer you free samples, but you need to pay the freight.

Are you a factory or a trade company?

We are both factory and trade company, welcome to visit our factory at any time.

If you have any another questions, please feel free to let us know.

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